Location:
9107 Wilshire Blvd, Beverly Hills, CA 90210
Industry:
Marketing And Advertising
Work:
Confidential
since May 2002
Principal
Reply.com
- San Francisco Bay Area Jul 2011 - Jul 2012
Vice President of Sales and Service, Small & Medium Businesses (SMBs)
Lifestyle Lift's Select Smile, National Association of Cometic Surgeons, Bella Pharmaceutical
May 2008 - Jun 2010
President
Lifestyle Lift
Oct 2006 - Jun 2010
SVP, Customer Experience & Business Development
Match.com
Apr 2004 - Sep 2005
Director of Global (Domestic & International) Customer Care / Product
Pegasus Communications
Apr 2001 - May 2002
Director of Operations
Education:
Université du Québec à Montréal 1994 - 1996
MBA, Master of Business Administration
Université du Québec à Montréal 1994
Graduate Degree in American Studies, Business, History, Polictics, Sociology, Economics
Université du Québec à Montréal 1992
Bachelor's degree, International Relations
Skills:
Business Development, Leadership, Online Marketing, Management, Crm, Marketing, Sales, Strategy, Executive Management, Customer Acquisition, Lead Generation, Outsourcing, Start Ups, New Business Development, Customer Experience, Team Building, Process Improvement, Advertising, Strategic Planning, Customer Retention, Strategic Partnerships, Analytics, Sales Management, Call Centers, Competitive Analysis, Customer Satisfaction, Cross Functional Team Leadership, Digital Marketing, Product Development, E Commerce, Product Management, Saas, Sales Process, Customer Service, Mergers and Acquisitions, Call Center, Online Advertising, Online Reputation Management, Vendor Management, Online Lead Generation, Project Management, Change Management, Operations Management, B2B, Program Management, Sales Operations, Budgets, Managed Care, Healthcare, Forecasting
Interests:
Poverty Alleviation
Animal Welfare
Children
Civil Rights and Social Action