Work:
Atlassian
Desktop Support Engineer
Milestone Technologies, Inc.
Oct 2018 - Sep 2019
Service Desk Lead at Workday
Milestone Technologies, Inc.
Sep 2017 - Oct 2018
Walk-Up Support Technician at Workday
Teksystems
Apr 2016 - Sep 2018
It Contractor
Premierone Credit Union
Apr 2017 - Aug 2017
It Helpdesk Support Technician and System Support Specialist
Symantec
Aug 2016 - Apr 2017
Associate Authentication Analyst
First Tech Federal Credit Union
Dec 2014 - Aug 2016
Financial Solutions Representative and Technical Support
U.s. Bank
Apr 2013 - Dec 2014
Personal Banker
Capitol Kia
Oct 2012 - Mar 2013
Sales Consultant and Internet Sales Manager
Putnam Automotive Group
May 2012 - Oct 2012
Sales Representative and Internet Sales Manager
Extreme Learning
Oct 2011 - May 2012
Online Academic Coach
Corliance Properties & Financial Group
Sep 2006 - May 2012
Loan Processor
Education:
Cisco Networking Academy 2017 - 2017
San Jose State University 2007 - 2010
Bachelors, Bachelor of Arts, Business Administration, Management
Skills:
Customer Service, Sales, Microsoft Office, Customer Satisfaction, Outlook, Management, Salesforce.com, Microsoft Word, Powerpoint, Microsoft Excel, Data Entry, Social Networking, Advertising, Crm, Social Media, Training, Word, Time Management, Team Building, Event Planning, Excel, Google Docs, Customer Relationship Management, Microsoft Outlook, Windows, Google Apps, Microsoft Powerpoint, Notary Signing Agent, Ios, Mac Os, Moxie, Os X, Coaching, Android Support, Windows 10, Windows 8.1, Mdt, Jamf, Active Directory, Information Technology, Technical Support, Troubleshooting, Bash, Computer Hardware, Computer Repair, Leadership
Certifications:
Comptia A+
Applecare Mac Technician (Acmt)
Jamf 200 (Jamf Certified Technician)
It Service Desk: Customer Service Fundamentals
It Service Desk: Management Fundamentals
