Merry Morse resumes & CV records
Resumes
Business Operations Manager
Location:
24 Southview Way, Plymouth, MA
Industry:
Computer Software
Work:
Ibm
Business Operations Manager Ibm Mar 2010 - Mar 2014
Business Manager, Ibm Center For Social Business Yale University Oct 2009 - Aug 2011
Writing Assistant To Benoit Mandelbrot Websphere Datapower Ibm Apr 2009 - Jul 2009
Technical Writer and Usability Specialist Ibm Feb 2006 - Mar 2009
Customer Advocate, Senior Manager, Customer User Experience Programs Ibm Jan 2000 - Feb 2006
Senior Manager, Product Design and Usability Ibm Jan 1997 - Jan 2000
Manager, User Interface Design, Usability, and Multimedia Lotus Development Mar 1989 - Dec 1996
Manager, Documentation Lotus Development May 1984 - Feb 1989
Technical Writer and Supervisor Mitre Mar 1983 - May 1984
Technical Staff Member
Business Operations Manager Ibm Mar 2010 - Mar 2014
Business Manager, Ibm Center For Social Business Yale University Oct 2009 - Aug 2011
Writing Assistant To Benoit Mandelbrot Websphere Datapower Ibm Apr 2009 - Jul 2009
Technical Writer and Usability Specialist Ibm Feb 2006 - Mar 2009
Customer Advocate, Senior Manager, Customer User Experience Programs Ibm Jan 2000 - Feb 2006
Senior Manager, Product Design and Usability Ibm Jan 1997 - Jan 2000
Manager, User Interface Design, Usability, and Multimedia Lotus Development Mar 1989 - Dec 1996
Manager, Documentation Lotus Development May 1984 - Feb 1989
Technical Writer and Supervisor Mitre Mar 1983 - May 1984
Technical Staff Member
Education:
Cornell University
Bachelors, Bachelor of Fine Arts Northeastern University
Bachelors, Bachelor of Fine Arts Northeastern University
Skills:
Team Leadership, Technical Communication, Information Design, User Experience, Crm, Social Networking, Customer Advocacy, User Centered Design, Cloud Computing, Usability Testing, Strategy, User Interface Design, Project Management, Technical Writing, Agile Methodologies, Software Development, Product Management, Leadership, Business Process, Management, Software Documentation, Program Management, Usability, Databases, Interaction Design, Customer Relationship Management, Social Media
Interests:
Kayaking
Smarter Planet
Ibm
Pottery
Customer Satisfaction
Education
Environment
Accessibility Non Work
Photography
Music
Human Rights
Movies
Animal Welfare
Civil Rights and Social Action
Hiking
Disaster and Humanitarian Relief
Travel
Accessibility
User Research
It's All About the Customer
Work
Design
Etc
Civics
Creating A Smarter Workforce
Product Usability
Non Work
Nature
Social Software
Smarter Planet
Ibm
Pottery
Customer Satisfaction
Education
Environment
Accessibility Non Work
Photography
Music
Human Rights
Movies
Animal Welfare
Civil Rights and Social Action
Hiking
Disaster and Humanitarian Relief
Travel
Accessibility
User Research
It's All About the Customer
Work
Design
Etc
Civics
Creating A Smarter Workforce
Product Usability
Non Work
Nature
Social Software