Michael P Barbagallo, Age 62303 Leonard St, Syracuse, NY 13211

Michael Barbagallo Phones & Addresses

303 Leonard St, Syracuse, NY 13211 (315) 454-9760

19 Homeland Rd, Syracuse, NY 13212

123 Clarton St, North Syracuse, NY 13212 (315) 458-9392

Mattydale, NY

Poplar Grove, IL

5055 Linden Ave, Rockford, IL 61109 (815) 874-6410

5235 Linden Ave, Rockford, IL 61109 (815) 873-0513

Liverpool, NY

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Mentions for Michael P Barbagallo

Michael Barbagallo resumes & CV records

Resumes

Michael Barbagallo Photo 22

Call Center Consultant | Non-Profit Membership | Education Consultant | Parental Involvement

Position:
Senior Manager, Member Services at National Council of Teachers of Mathematics, President and Principal Analyst at Shenandoah Analytics
Location:
Bluemont, Virginia
Industry:
Management Consulting
Work:
National Council of Teachers of Mathematics - Reston, VA since Mar 2012
Senior Manager, Member Services
Shenandoah Analytics - Washington DC Metro Area since Oct 2009
President and Principal Analyst
Current Analysis Oct 2007 - Sep 2009
Sr. Analyst, Contact Center Solutions
Fannie Mae Nov 2004 - Mar 2007
Contact Center Manager
Zavata (Now Apollo Health Street) Aug 2001 - Aug 2004
Contact Center Manager
SER Solutions (now part of Siemens Enterprise Communications) Nov 1998 - May 2001
IT Manager
SER Solutions Jan 1996 - Nov 1998
Third Tier Contact Center Manager
EIS 1989 - 1991
Call Center System and Operations Trainer
C3, INC 1986 - 1989
Educational Specialist
Education:
Old Dominion University - College of Business and Public Administration 2003 - 2006
Masters, Business Adminstration
West Virginia University 1980 - 1985
BS, Secondary Mathematics Education
Skills:
Leadership Communication, Communication Analysis, Work Instructions, Educational Consulting, Parent Involvement, Parent Communication, Market Research, Customer Engagement, Community Engagement, Communication Skills, Call Center, Call Center Development, Contact Center Operations, Contact Center Management, Expectations Management, Manage client expectations, Exceeding Customer Expectations, Leadership, Data Analysis, Association Memberships, Membership Relations
Michael Barbagallo Photo 23

Michael Barbagallo

Location:
United States

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