Michael James Hardcastle, Age 605235 Eden Ln, Colorado Springs, CO 80911

7450258, Nov 11, 2008

Dec 1, 2003

10/725169

Curtis Reese - Boise ID, US
Michael Hardcastle - Boise ID, US
William A. Cox - Melbourne FL, US
Gregory Nutt - Boise ID, US

Hewlett-Packard Development Company, L.P. - Houston TX

G06F 15/00
G06F 15/16

358 115, 709227

Systems and methods are described herein for remote management of printing devices of various types within an enterprise. Printers that are not as well-equipped for printing device management (e. g. legacy printing devices and low-end printing devices) are taken into account by assigning printing device management elements and functions that are present in more modern higher-end printing devices to one or more host computers. As a result, printing device management tasks can be similarly applied to all types of enterprise printing devices without having to use multiple user interfaces or user processes.

7483897, Jan 27, 2009

Dec 3, 2002

10/308761

Michael J. Hardcastle - Colorado Springs CO, US

Hewlett-Packard Development Company, L.P. - Houston TX

G06F 7/00
G06F 17/30
G06F 15/16
G06F 15/173
G06F 3/00
G06F 5/00

707 10, 709217, 709218, 709219, 709223, 709224, 710 15, 710 16, 710 17, 710 18, 710 19, 710 44, 710 45, 710 46, 710 47

A system and method harvest data from at least one device, by canvassing the devices and tracking which canvassed devices yielded harvested data and then repeating such canvassing and tracking until either data has been obtained from all of the devices, or a certain time has passed since the beginning of the canvassing period. In a further embodiment, when data has been obtained from all the devices or the time has passed, whichever comes first, the harvested data is sent to a central processing center.

7913308, Mar 22, 2011

Oct 31, 2005

11/263680

Michael J. Hardcastle - Colorado Springs CO, US

Hewlett-Packard Development Company, L.P. - Houston TX

G06F 7/04
G06F 17/30
H04N 7/16

726 26, 713167, 713193, 709225, 380247, 380248, 380249, 380250

A solution for a remote service provider outside a customer's controlled network to reference an object of service (OOS) that is part of the customer's controlled network using a globally unique identifier (GUID) which is derived independently of network information associated with the OOS. A GUID generator module within the customer's controlled network generates a GUID for each device in the customer's controlled network and stores each GUID with a reference to its network information (e. g. , IP addresshost name) in a lookup datastore accessible by an object of service management system (OOS) within the customer's controlled network. For service instances (e. g. , data harvesting, software upgrades), the OOS management module sends the GUID in lieu of network information for the OOS. Thus the remote service provider can uniquely identify a device and reference it in a customer's network without the security implications of transferring customer network information outside the customer's network.

8046471, Oct 25, 2011

Sep 19, 2002

10/247363

Michael J. Hardcastle - Colorado Springs CO, US

Hewlett-Packard Development Company, L.P. - Houston TX

G06F 15/16

709227

Disclosed are systems and methods for communicating a message comprising hierarchical information with respect to a plurality of message transport mechanisms, and a plurality of transport managers adapted to communicate with the message transport mechanisms for transmission of a message to a particular destination via any one of the message transport mechanisms according to the hierarchical information.

2004010, Jun 3, 2004

Dec 3, 2002

10/308784

Michael Hardcastle - Colorado Springs CO, US
Robert Perez - Meridian ID, US
William Cox - Melbourne FL, US

G06F015/173

709/223000

In one embodiment there is disclosed a system and method for harvesting data from at least one device, such that there is stored on a particular device, prior to the start of each harvesting session, an application program, which enables the harvesting of certain data from the device. At the conclusion of a harvesting session, the application program is removed from the device. In one embodiment the application is in the form of a chailet