Inventors:
Michael G. Drake - Easley SC
Assignee:
NCR Corporation - Dayton OH
International Classification:
H04M 164
Abstract:
An automated voice mail/answering machine greeting system includes a computer system having a real time clock, a CPU, and persistent memory that stores data representing appointment text data for potential callees. The text data may be downloaded into the memory from PIMs associated with the callees. The stored text identifies each callee, appropriate dates, time ranges, and message text, including message text flagged as personal. The stored data can also include global data such as holidays. If a callee does not answer an incoming telephone call, the present date and time are compared against any stored appointment text data for the callee. If no such data is stored, a telephone answering machine can play a default message. But if stored data exists for the present date and time, the data is retrieved from persistent memory and preferably buffered. Absent a user-input flag marking it as personal, the buffered data is converted from text to synthesized voice.