Work:
Defenders
Nov 2008 - May 2013
Escalations and Intervention Specialist, Receptionist, Permit Specialist, Team Fun Coordinator
Midwest Hair Secret
Jan 2004 - Dec 2009
Founder and Owner
Emc
2005 - 2008
Excecutive Assistant and Administrative Assistant- Quarterly
Education:
Pike High School 1998 - 1999
J Everett Light Career Center 1997 - 1998
Ben Davis High School 1996 - 1998
Skills:
Customer Satisfaction, Microsoft Excel, Process Improvement, Management, Sales, Project Management, Troubleshooting, Training, Team Building, Direct Sales, Call Center, Lead Generation, Customer Service, Leadership, Call Centers, Sales Process, Saas, Team Leadership, Account Management, Microsoft Office, Salesforce.com, Networking, Human Resources, Powerpoint, Customer Retention, Marketing, Outlook, Negotiation, Coaching, Time Management, Strategic Planning, Operations Management, Social Networking, Escalation, Interventions, Permit Compliance