Work:
Health Resource - Plano, TX 1998 to 2009
Coordinator
Gatti, Keltner, Bienvenu & Montesi - Memphis, TN 1995 to 1998
Legal Assistant/Secretary/Backup Computer Consultant
Smith, Phillips, Mitchell, Scott & Rutherford - Hernando, MS 1993 to 1995
Legal Assistant/Secretary
U.S. Bankruptcy Court - Memphis, TN 1991 to 1993
Chapter 13 Case Administrator
Education:
Northwest Mississippi Community College - Senatobia, MS 2011 to 2014
Associates of Applied Science - Health Information Management in Health Information Management
Skills:
Familiar with MS-DOS, Microsoft Windows, Microsoft Office Suite, OCR, dBase IV, Word Perfect, Siebel, Citrix, TimeSlips, etc. Possess solid computer skills. Including knowledge of PC setup and installation, as well as various peripherals, data entry, and file updating. More than 15 years successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting. Excellent communication skills; maintain positive relations with staff and customers in high-volume, fast-paced operations. Ability to follow instructions well and make decisions with no supervision. Maintained all record-keeping procedures without error Typing speed: 88wpm 10-key: 12,000kph