Olga Cooper, Age 58Lamberton, PA

Company: Spa merge - Manhattan, NY Aug 2009 Position: Massage therapist

As a team player I am a extremely reliable • honest • punctual • and productive. Skilled at learning new concepts at fast pace while working under pressure. Since I have worked as a manager in a mega spa in the Soho area • I have demonstrated commitment and have provided the highest quality of work to our clientele • helping to ensure that Professional services • policies • and procedures were accurately done within our team. I have helped to implement regular training programs and provide coaching for spa staff to ensure great service and professional development within the company. I have been responsible for recruiting • hiring • training and retaining top spa conditions and talent. As well as establish operating procedures and developing and maintaining and operating budget • managing day-to-day operations of the spa • including the reception • hosting • maintaining and purchasing orders. I was responsible for creating and monitoring spa menus for our clients. I have organized effective promotional activities • Spa parties and corporate events planning and implementing monthly promotions programs and special events. I have a passion and desire for excellence through regular self-assessments of strengths • limitations and effectiveness by continued education and training. I respect the confidential nature of my profession and the relationship with my clients by conducting all business professional manner • respecting the integrity of my work and my work.