Paul Hoekstra resumes & CV records
Resumes

Paul Hoekstra

Vp Process And Program Management At Rovi
Position:
VP Process and Program Management at Rovi
Location:
San Francisco Bay Area
Industry:
Computer Software
Work:
Rovi
- Santa Clara, CA since Feb 2013
VP Process and Program Management Oracle - San Francisco Bay Area / Global Jun 2008 - Feb 2013
Director Service Strategy and Planning BEA Systems - San Francisco Bay Area / Global Nov 2007 - Jun 2008
Director - IT Liaison Marketing, Sales, and Channels Trianz - San Francisco Bay Area May 2004 - Oct 2007
Senior Manager, Operational Excellence Akibia / Innoveer - Amsterdam Area, Netherlands, London, UK, Boston, USA Feb 2001 - Apr 2004
Principal Consultant, CRM Strategy and Implementation Headstrong (Formally james martin + co) - Amsterdam Area, Netherlands and Paris, France Feb 1999 - Feb 2001
Senior Consultant, Value Stream KPMG Management Consulting / BearingPoint - Amsterdam Area, Netherlands and Palo Alto, CA, USA Jul 1995 - Feb 1999
Senior Consultant, Strategy Execution and Process Re-engineering
VP Process and Program Management Oracle - San Francisco Bay Area / Global Jun 2008 - Feb 2013
Director Service Strategy and Planning BEA Systems - San Francisco Bay Area / Global Nov 2007 - Jun 2008
Director - IT Liaison Marketing, Sales, and Channels Trianz - San Francisco Bay Area May 2004 - Oct 2007
Senior Manager, Operational Excellence Akibia / Innoveer - Amsterdam Area, Netherlands, London, UK, Boston, USA Feb 2001 - Apr 2004
Principal Consultant, CRM Strategy and Implementation Headstrong (Formally james martin + co) - Amsterdam Area, Netherlands and Paris, France Feb 1999 - Feb 2001
Senior Consultant, Value Stream KPMG Management Consulting / BearingPoint - Amsterdam Area, Netherlands and Palo Alto, CA, USA Jul 1995 - Feb 1999
Senior Consultant, Strategy Execution and Process Re-engineering
Education:
Twente University 1989 - 1995
Master of Science, Technical Business Administration Baarnsch Lyceum 1982 - 1989
High School, VWO
Master of Science, Technical Business Administration Baarnsch Lyceum 1982 - 1989
High School, VWO
Skills:
Integration, Business Alignment, Governance, Business, Cloud Computing, SaaS, Enterprise Software, Program Management, Business Intelligence, Enterprise Architecture, IT Strategy, Management Consulting, Business Analysis, Siebel, EAI, Solution Architecture, Change Management, Professional Services, Team Leadership, Customer Insight, Value Creation, Business Process Improvement, Drive Results, Executive Management, ITIL, Service Management, Organizational Design, Strategic Planning, Turn Around Management, M&A experience, Road Maps, Market Analysis, Customer Service, Operational Excellence, Operational Execution, Revenue Cycle Management, Technology Needs Analysis, Process Improvement, Business Planning, Product Launch, Service Launches, Software Development, Software Design, Managerial Finance, People Skills, Culture Change, Leading Change, Project Management, People Development, Executive Positions
Languages:
English
Dutch
Dutch
Awards:
itSMF Project of the Year Award 2010
IT Service Management Forum USA (itSMF USA)
“Bestowed upon the practitioner or vendor-practitioner team that has made significant headway in implementing ITSM best practices within their organization within the prior year, nominees must submit a case study that details the project scope, the implementation timeline, and the benefits realized. The project must have been completed within the nine months prior to the nomination, and is evaluated on the extent to which the results have touched a wide scope of people and service management process areas, while leading to improvements that drove business value.” (www.itsmfusa.org)
IT Service Management Forum USA (itSMF USA)
“Bestowed upon the practitioner or vendor-practitioner team that has made significant headway in implementing ITSM best practices within their organization within the prior year, nominees must submit a case study that details the project scope, the implementation timeline, and the benefits realized. The project must have been completed within the nine months prior to the nomination, and is evaluated on the extent to which the results have touched a wide scope of people and service management process areas, while leading to improvements that drove business value.” (www.itsmfusa.org)