Work:
ONdemand Communications - Woburn, MA Jul 2009 to Jan 2013
Project and Help Desk Manager
Braveline Technology - New York, NY Feb 2004 to Aug 2008
Sales Director/Project Manager
Darwin Partners - Wakefield, MA Sep 2000 to Aug 2003
Sr. Business Development Manager - Financial Services
Education:
Rutgers College - New Brunswick, NJ 1985 to 1989
BS in English and Economics
Skills:
* SalesForce Administration: Workflows and approvals, validation and escalation rules, custom objects and fields, page layouts, report and dashboard development, notifications, Data Loader, Customer and partner portal, Chatter, Service Cloud and cases, AppExchange integration. * Sales Operations: Results oriented sales professional with in-depth experience of sales and operations including quotas, revenue forecasting, sales stages, approval processes, campaigns, channel/partner sales and team selling. * Communications: Excellent facilitator, presenter, trainer and writer. Experienced mediator with the ability to listen, problem-solve and articulate solutions. Smart enough to know when to say Ill look into it and get back to you. Responsible and organized enough to make sure I always meet or exceed expectations.