Resumes & CV records
Resumes
Author Of Bestselling Process Mapping Book, Consultant & Coach Focusing On The Improvement Of Knowledge Work
Position:
Owner and President at THE BOTTOM LINE GROUP
Location:
Jacksonville, Florida Area
Industry:
Management Consulting
Work:
THE BOTTOM LINE GROUP
since 1988
Owner and President Lean Certification Alliance Mar 2010 - Oct 2012
COA committee member representing ASQ Training, Nortel Jan 1983 - Jan 1987
Manager Texas Instruments Jan 1979 - Jan 1983
Management Development Instructor
Owner and President Lean Certification Alliance Mar 2010 - Oct 2012
COA committee member representing ASQ Training, Nortel Jan 1983 - Jan 1987
Manager Texas Instruments Jan 1979 - Jan 1983
Management Development Instructor
Education:
Florida State University - College of Business 1977 - 1979
MBA Florida State University - College of Business 1972 - 1976
B.S., Organization Behavior
MBA Florida State University - College of Business 1972 - 1976
B.S., Organization Behavior
Skills:
Work Process Improvement, Instructional Design, Change Management, Small Groups, Business Analysis, Proposal Writing, Report Writing, Published Author, Performance Measurement, Measurement System Analysis, Systems Thinking, Value Stream Mapping, Process Mapping, Job Analysis, Task Analysis, Content Analysis, Business Process Improvement, Continuous Improvement, Lead Time Reduction, Waste Reduction, Improving Flow, Coaching, Improving, Lean Manufacturing, Kaizen, Process Engineering, Root Cause Analysis, Process Improvement, Performance Management, Management Consulting, A3, Problem Solving, Executive Coaching, Operational Excellence, Team Building, Mentoring, Toyota Production System, DMAIC, Value Stream, Team Leadership, Kaizen Facilitation, Business Process Design, Stakeholder Management, Business Management, Organizational Change, Organizational Design, PDCA, Quality Tools, Business Transformation, Business Process Mapping
Interests:
Systems thinking, application of lean principles, process improvement principles, techniques, and approaches to improve the flow of knowledge work within non-manufacturing, administrative, service, or transactional processes.
Writing, learning content design and development, and research.
Science fiction.
According to StrengthsFinder 2.0, My 5 greatest strengths are:
Learner, Strategic, Ideation, Futuristic, Command
Honor & Awards:
Bestselling Book Author, "The Basics of Process Mapping."
2nd edition contains "7 Principles for Improving Flow" (application of lean principles to knowledge-intensive work)
Received FIFTH ANNUAL COMMANDER’S NATIONAL AWARD COMMENDATION (see $12 Million annual cost savings at NAVAIR under experience above)
Certifications:
Lean Blackbelt, SHINGO PRIZE
Certified Performance Technologist, International Society for Performance Improvement (ISPI)
Manager of Quality/Organizational Excellence (CQM/OE), American Society for Quality (ASQ)
Certified Performance Technologist, International Society for Performance Improvement (ISPI)
Manager of Quality/Organizational Excellence (CQM/OE), American Society for Quality (ASQ)
Founder
Location:
6000 San Jose Blvd, Jacksonville, FL 32217
Industry:
Management Consulting
Work:
Paladin Continuous Improvement
Founder Bottomline Group 1988 - Dec 2015
President Sme Mar 2010 - Oct 2012
Coa Committee Member Representing Asq Northern Telecom Jan 1983 - Jan 1987
Manager Texas Instruments Jan 1979 - Jan 1983
Management Development Instructor
Founder Bottomline Group 1988 - Dec 2015
President Sme Mar 2010 - Oct 2012
Coa Committee Member Representing Asq Northern Telecom Jan 1983 - Jan 1987
Manager Texas Instruments Jan 1979 - Jan 1983
Management Development Instructor
Education:
Florida State University - College of Business 2004 - 2005
Master of Business Administration, Masters Florida State University - College of Business 1977 - 1979
Master of Business Administration, Masters Florida State University - College of Business 1972 - 1976
Bachelors, Bachelor of Science
Master of Business Administration, Masters Florida State University - College of Business 1977 - 1979
Master of Business Administration, Masters Florida State University - College of Business 1972 - 1976
Bachelors, Bachelor of Science
Skills:
Process Improvement, Continuous Improvement, Business Process Improvement, Operational Excellence, Process Engineering, Toyota Production System, Lean Manufacturing, Kaizen, Value Stream Mapping, Business Process Mapping, Improving Flow, Executive Coaching, Coaching, Change Management, Management Consulting, Organizational Design, Instructional Design, Job Analysis, Task Analysis, Content Analysis, Published Author, Performance Management, Team Building, Small Groups, Business Analysis, Performance Measurement, Measurement System Analysis, Systems Thinking, Lead Time Reduction, Waste Reduction, Pdca, Problem Solving, Quality Tools, Kaizen Facilitation, Dmaic, Root Cause Analysis, Proposal Writing, Business Transformation, Organizational Change, Report Writing, Training, Management, Six Sigma, Leadership
Interests:
Development
Writing
Techniques
Or Transactional Processes
Reading
Science Fiction
According To Strengthsfinder 2
Education
Futuristic
Application of Lean Principles
Strategic
Command
Systems Thinking
Service
Learner
Ideation
Process Improvement Principles
Learning Design
See 5+See Less
Research
My 5 Greatest Strengths Are
Administrative
Writing
Techniques
Or Transactional Processes
Reading
Science Fiction
According To Strengthsfinder 2
Education
Futuristic
Application of Lean Principles
Strategic
Command
Systems Thinking
Service
Learner
Ideation
Process Improvement Principles
Learning Design
See 5+See Less
Research
My 5 Greatest Strengths Are
Administrative
Languages:
English
Certifications:
Shingo Prize
International Society For Performance Improvement (Ispi)
American Society For Quality (Asq)
Lean Blackbelt
Certified Performance Technologist
Manager of Quality/Organizational Excellence (Cqm/Oe)
International Society For Performance Improvement (Ispi)
American Society For Quality (Asq)
Lean Blackbelt
Certified Performance Technologist
Manager of Quality/Organizational Excellence (Cqm/Oe)