Position:
Supervisor, Service Desk, Call Center at Connolly, Inc., Help Desk Supervisor at Connolly, Inc.
Industry:
Information Technology and Services
Work:
Connolly, Inc.
- Wilton, CT since Jan 2012
Supervisor, Service Desk, Call Center
Connolly, Inc.
since Jan 2012
Help Desk Supervisor
Connolly, Inc.
Nov 2006 - Feb 2012
Senior Help Desk Technician
Bed Bath & Beyond
May 2001 - 2006
Customer Service Manager
Bed Bath & Beyond
May 2004 - May 2005
Front End Manager
Education:
Iona College 1999 - 2003
Salesian Highschool 1995 - 1999
Skills:
Business Analysis, Process Improvement, Access, Customer Service, Troubleshooting, Microsoft SQL Server, Disaster Recovery, SharePoint, Microsoft Office, Windows 7, Data Analysis, Active Directory, SQL, Vendor Management, Outlook, Team Leadership, Microsoft Excel