Location:
2525 Garfield St northeast, Minneapolis, MN 55418
Work:
Quality Bicycle Products
- Bloomington, MN since Jan 2012
Customer Service Solutions Manager
Quality Bicycle Products
Apr 2011 - Jan 2012
Customer Service Supervisor-in-Training
Quality Bicycle Products
Aug 2010 - Jan 2012
Customer Service Agent
Lil'A Inc...
Jul 2009 - Mar 2011
SAHD
Quality Bicycle Products
Jan 2002 - Jun 2009
CS Training Coordinator
Quality Bicycle Products
Jan 2002 - Jun 2009
Customer Service
Education:
Art Institute of Seattle 1995 - 1997
AA, Graphic Design: Advertising
Brainco 2008 - 2009
Skills:
Customer Service, Training, Advertising, Retail, Cycling, Trade Shows, Process Improvement, Sales, Strategy, Inventory Management, Creative Direction, Merchandising, Graphic Design, Sales Operations, Customer Experience, Sporting Goods, Recruiting, Customer Satisfaction, Product Marketing, Team Leadership, Brand Development, Logo Design, Logistics, Bicycle, Wholesale, Purchasing, Business Strategy, Marketing Strategy, Leadership, Management, Creativity, Organizational Leadership, Operations Management, Bicycle Repair, Strategic Planning, Supervisory Skills, Job Coaching, Data Analysis, B2B, Project Planning, Hiring, Cross Functional Team Leadership, Business Process Improvement, Onboarding, Collaborative Problem Solving, Training and Development, Project Management, Customer Relationship Management, Reporting and Analysis, Contact Centers, Crm, Technical Support, Microsoft Office, Salesforce.com, Saas, Team Building, Design Thinking, Communication, Interpersonal Skills
Interests:
Landscaping/Home Improvement
Children
Civil Rights and Social Action
Education
Environment
Poverty Alleviation
Rebuilding My 1956 Willys Station Wagon
Science and Technology
Human Rights
Working on Bikes
Arts and Culture
Animal Welfare
Health