Scott Greeson901 Canyon Wren Dr, Creedmoor, TX 78610

Austin, Texas Area

Telecommunications

Shango - Austin, TX Jun 2011 - Sep 2012
Dir/VP, Operations & Customer Support Movero, Inc. - Austin, TX Dec 2007 - May 2011
Dir/VP, Operations & Customer Service Delivery Apptix - Austin, Texas Area Oct 2005 - Dec 2007
Dir/VP, Operations & Client Support Grande Communications - San Marcos, TX Aug 1998 - Oct 2005
Dir, Technical Support & Provisioning Westel Incorporated 1996 - 1997
Network Operations Manager US Long Distance 1991 - 1995
Technical Operations

Telecommunications, Account Management, Technical Support, Strategic Planning, VoIP, SaaS, Managed Services, Call Center, Wireless, SIP, Vendor Management, Process Improvement, Service Implementation, Customer Service, NOC, Data Center

901 Canyon Wren Dr, Buda, TX 78610

Computer Software

Qv21 Technologies, Inc.
Evp, Operations Shango 2011 - 2013
Vp, Operations and Customer Support Movero 2007 - 2011
Vp, Operations and Customer Service Delivery Apptix Oct 2005 - Dec 2007
Vp, Operations and Client Support Grande Communications Networks Llc 1997 - 2005
Director of Technical Support

Management, Saas, Managed Services, Telecommunications, Account Management, Strategic Planning, Process Improvement, Team Building, Leadership, Call Centers, Service Delivery, Cloud Computing, Vendor Management, Product Management, Enterprise Software, Data Center, Start Ups, Business Development, Wireless, Voip, Customer Service, Strategic Partnerships, Solution Selling, Customer Satisfaction, Customer Experience, Integration, Mobile Devices, Crm, Cross Functional Team Leadership, Customer Retention, Professional Services, Technical Support, Salesforce.com, Program Management, Networking, Call Center, Executive Management, Troubleshooting, Unified Communications, Channel Partners, Sip, Business Process, Noc, Ip, Service Implementation, Go To Market Strategy, Computer Network Operations, Mpls, It Operations, Sharepoint

English