Location:
2 Breezewood Dr, Orchard Park, NY 14127
Work:
Sagent Lending Technologies
Lease Maturity Manager
Defi Solutions
Lease Maturity Manager
Verizon Wireless
Oct 2012 - Jan 2017
Supervisor, Customer Care
Verizon Wireless
Jan 2005 - Oct 2012
Supervisor, Business and Government Customer Operations
Verizon Wireless
Nov 2003 - Jan 2005
Supervisor, Technical Support Coordination
Verizon Wireless
Dec 2001 - Nov 2003
Supervisor, Resources Management
Education:
Penn State University
Bachelors, Organizational Leadership
Skills:
Wireless, Customer Experience, Cdma, 4G, Cellular Communications, Call Centers, Telecommunications, Customer Retention, Customer Satisfaction, Direct Sales, Account Management, Project Management, Mobile Devices, Team Leadership, Leadership, Microsoft Office, Voip, Customer Service, Troubleshooting, Sales, Mobile Technology, T1, Broadband, M2M, Team Building, High Level Relationship Management, Collaborative Problem Solving, Leadership Development, Team Motivation, Change Management, Process Implementation, Strategic Planning, Strategic Data Analysis, Process Redesign, Regulatory Compliance, Resource Management, Team Coordination, Technical Support, Operational Planning, Contact Centers