Work:
Alight Solutions
Director of Operations
Blueline Associates
May 2011 - May 2013
Chief Operating Officer
Bb&T
Jan 2008 - May 2011
Vice President - It Business Consultant and Master Black Belt
Fidelity Investments
Sep 2001 - Jan 2008
Director - Customer Excellence and Certified Black Belt
Education:
Purdue University
Franklin Pierce University
Skills:
Business Process Improvement, Business Analysis, Process Improvement, Vendor Management, Project Management, Six Sigma, Pmp, Process Engineering, Change Management, Black Belt, Requirements Analysis, Business Process, Risk Management, Pmo, Visio, Call Centers, Cross Functional Team Leadership, It Strategy, Operations Management, Analysis, Outsourcing, Program Management, Project Portfolio Management, Business Transformation, Crm, Leadership, Strategy