Work:
Sears
- Lake Mary, Florida since Aug 2011
Email Correspondence Specialist
Sears Home Improvement Products
- Altamonte Springs and Longwood, Florida Aug 2004 - Jul 2011
Customer Service New Hire Trainer (Floor Coach)
Education:
Seminole State College of Florida 2013 - 2016
Lyman High School
Skills:
Training, Customer Service, Leadership, Call Centers, Team Building, Quality Assurance, Management, Employee Training, Coaching, Customer Satisfaction, Performance Management, Teamwork, Operations Management, Employee Relations, Problem Solving, Call Center, Human Resources, Data Entry, Microsoft Office, Change Management, Project Planning, Administrative Assistance, Multi Line Phone, Fax Server, Youth Mentoring, Troubleshooting
Interests:
Social Services
Children
Environment
Poverty Alleviation
Health