Work:
omgeo
since Feb 2001
Desktop Technician
Education:
Suffolk University 1990 - 1993
BA, Criminal Justice, Psychology
Northeastern University 1989 - 1990
University of Massachusetts Boston 1988 - 1989
East Boston High School 1985 - 1989
Diploma, College
Skills:
Troubleshooting, Technical Support, Laptops, Help Desk Support, Disaster Recovery, Active Directory, Windows, Windows 7, Vmware, Virtualization, System Administration, Mcafee, Team Leadership, Process Improvement, Vpn, Software Installation, Microsoft Exchange, Operating Systems, Hardware, Customer Support, Vmware Esx, Windows Xp, High Availability, Citrix, Computer Security, Blackberry Enterprise Server, Network Administration, Incident Management, Cisco Call Manager