Industry:
Information Technology And Services
Work:
Nationwide Insurance
Jan 2010 - Feb 2014
Service Manager, Metrics, Reporting, and Analysis
Citi
Jan 2010 - Feb 2014
Vice President, Advanced Analytics
Nationwide Insurance
Jan 2008 - Dec 2009
Systems Engineer, Trend Analysis
Nationwide Insurance
Aug 2005 - Dec 2007
Systems Analyst, Problem Management
Justice
Aug 2004 - Aug 2005
Point of Sale Programmer
Education:
Miami University 1999 - 2004
Medina High School 1999
Skills:
Process Improvement, Data Analysis, Requirements Analysis, Requirements Gathering, Metrics, Performance Metrics, Problem Management, Business Analysis, Six Sigma, Statistical Data Analysis, Sql, Db2, Troubleshooting, Endorsements, It Service Management, Itil, Insurance, Project Management, Data Visualization, Data Presentation, Metrics Definition, Metric Development, Continuous Improvement, Lean It, Technical Writing, Problem Solving, Root Cause Analysis, Business Communications, Technical Communication, Mathematical Modeling, Statistical Modeling, Metric and Reporting Design and Implementation, Continuous Improvement Strategy Design and Execution, Problem Management/Root Cause Analysis, Business/It Communication, Mathematical/Statistical Modeling