Susan Rober resumes & CV records
Resumes
Senior Consultant, Telephony Strategy And Support
Location:
9 Curtis St, Weymouth, MA 02191
Industry:
Utilities
Work:
Verizon
- Boston, MA Jul 2011 - Feb 2013
Implementation Project Manager Verizon - Boston, MA May 2010 - Jul 2011
IT Help Desk Tier 2 Support Verizon - Boston, MA May 2002 - Jul 2010
Custom Desktop Support-Image Owner/Project Manager Verizon - Boston, MA Sep 1999 - May 2002
Customer Service Supervisor- Team Leader Verizon - Boston, MA Apr 1996 - Apr 1999
Customer Service Business Sales Representative
Implementation Project Manager Verizon - Boston, MA May 2010 - Jul 2011
IT Help Desk Tier 2 Support Verizon - Boston, MA May 2002 - Jul 2010
Custom Desktop Support-Image Owner/Project Manager Verizon - Boston, MA Sep 1999 - May 2002
Customer Service Supervisor- Team Leader Verizon - Boston, MA Apr 1996 - Apr 1999
Customer Service Business Sales Representative
Education:
Suffolk University- Bachelors Degree 1978 - 1983
Bachelor's degree, Political Science
Bachelor's degree, Political Science
Skills:
Process Improvement, Telecommunications, Troubleshooting, Call Centers, Project Management, Team Leadership, Management, Voip, Leadership, Vendor Management, Cross Functional Team Leadership, Call Center, Technical Support, Telephony, Ip, Analysis, Customer Satisfaction, T1, Program Management, Customer Service, Managed Services, Integration, Databases, Training, Wireless, Disaster Recovery, Business Analysis, Team Building, Data Center, Microsoft Office, Service Delivery, Provisioning, Account Management, Sdlc, Product Management, Networking, Telecommunications Management, Project Planning, Dsl, Microsoft Excel, Testing, Team Management, Employee Training, Microsoft Exchange, Active Directory, Windows 7, Operations Management, Crm, User Training, Windows Server
Languages:
English
Susan Rober
Industry:
Health, Wellness And Fitness
Work:
Massachusetts Behavioral Health Partnership
1996 - 2014
Senior Accountant
Senior Accountant
Customer Service Manager At Verizon
Location:
Groraum Boston und Umgebung
Industry:
Energieversorgung