Location:
102 west 55Th St, Austin, TX 78751
Work:
Ncsoft
2010 - May 2015
Billing and Accounts Sme
Manticore Technology
2009 - 2010
Customer Success Manager
Planet Ace Technology
2001 - 2009
Card Room Manager
Texas Health Quality Alliance
Mar 1999 - Jan 2002
Technical Services Representitive
Dell
1998 - 2000
Customer Care
Fluence Bioengineering
1998 - 2000
Director of Customer Success
Education:
Southern Illinois University, Carbondale 1993 - 1996
Skills:
Online Gaming, Mmo, Customer Experience, Crm, Cloud Computing, Saas, Enterprise Software, Customer Satisfaction, Quality Assurance, Technical Support, Agile Methodologies, Mobile Devices, Customer Engagement, Rightnow, Customer Retention, Gaming Industry, Community Management, Online Gambling, Community Engagement, Online Poker, Computer Gaming
Interests:
Children
Politics
Education
Environment
Science and Technology
Animal Welfare