Valerie L ShaferBrookville, OH

Wilmington, OH

Telecommunications

Frontier Communications
Account Executive Frontier Communications
Marketing Specialist

Columbus, OH

Human Resources

SuperMedia LLC - Greater Pittsburgh Area since Oct 2010
Outside Sales Media Consultant / Account Executive Philly-Metro Region / Mid - Mid Atlantic Region, Philly Metro Region Jun 2007 - Oct 2010
Regional Human Resources Staffng Manager Verizon Information Services Apr 2006 - Jun 2007
Advertising Sales Consultant ( Outside / Premise ) Verizon Information Services Aug 2005 - Mar 2006
Sales Trainer Large Business Client Care Center Feb 2004 - Dec 2004
Customer Sales and Service Specialist Consumer Sales and Service Center Jan 1993 - Feb 2004
AT&T Communications AT&T Communications May 1999 - Apr 2000
Staff Manager AT&T Communications Oct 1996 - May 1999
Customer Service Manager AT&T Communications Sep 1993 - May 1999
Customer Contact Associate AT&T Communications Jun 1997 - Nov 1997
Team Development Leader AT&T Communications Jan 1997 - Jun 1997
Quality Manager AT&T Communications May 1996 - Oct 1996
Associate Instructor International Operating Center Jan 1993 - Sep 1993
International Operator Pappan's Enterprises Incorporated Jun 1984 - Jun 1985
Director of Public Relations

Duquesne University 1997 - 2004
BS / MA / MBA, Communications, Leadership, Marketing Duquesne University, Pittsburgh Pennsylvania 2004
Master; Degree / Level: Master of Arts, Level; Business Administration; Marketing; Organizational Leadership

Account Management, Recruiting, Cold Calling, Coaching, Advertising, Human Resources, New Business Development, Team Building, Customer Service, Salesforce.com, B2B, Lead Generation, Seo, Sourcing, Sales Management, Process Improvement, Social Media Marketing, Marketing Strategy, Social Networking, Public Speaking, Social Media, Strategic Planning, Interviewing, Sem, Problem Solving, Team Leadership, Event Planning, Public Relations, Microsoft Office, Selling, Human Resource Development, Online Marketing, Promotions, Customer Relations, Negotiation, Powerpoint, Word, Outlook, Mentoring, Leadership Development, Excel, Access, Forecasting, Consultative Selling, Product Development, Direct Mail, Marketing Communications, Data Analysis, Market Planning, Business Strategy

Social Services
Children
Economic Empowerment
Civil Rights and Social Action
Politics
Education
Environment
Poverty Alleviation
Science and Technology
Disaster and Humanitarian Relief
Human Rights
Animal Welfare
Arts and Culture
Health