Work:
CVS Health/Silverman McGovern Staffing Sep 2014 to 2000
Client Benefits Analyst
Silverman-McGovern Staffing/CVS Caremark - Lincoln, RI Oct 2013 to Apr 2014
Prior Authorizations & Appeals Rep
Rite Aid Pharmacy Cumberland - Slatersville, RI Nov 2011 to Aug 2013
Wellness Ambassador/Pharmacy Technician
A.E. Screen Printing Co. - Johnstown, PA Nov 2011 to Jul 2012
Office Assistant/Receptionist
ProTech - Providence, RI Feb 2008 to Aug 2011
Office Manager
Education:
Bryant and Stratton College - Albany, NY 2014 to 2016
Associates in Human Resources
Lincoln Technical Institute - Lincoln, RI 2004 to 2005
Certification in Medical Assistance & Administration
Johnson & Wales University Providence - Providence, RI 2001 to 2003
Skills:
Data Entry, Analyzing data, Researching Data, SharePoint, SalesForce, AS400/RxClaims/Citrix, Management Skills, Recruiting, Customer Service, Customer Service (Call Center), Experience with Med D Insurance & Software, Experience with Prior Authorizations, Appeals, and Reimbursements, Experience w/Benefits Coding, Experienced Office Administrator/Manager, Interviewing & Assessing People, Medical Terminology, Microsoft Outlook, Microsoft Word, Experienced Pharmacy Coordinator/Liaison/Technician... Microsoft Excel, Macros, (Classes Taken) Psycology, Creative Writing, Retail/Business Math, Criminal Law, Intro to Criminal Justice, Criminology, Abnormal Psychology, Sociology, Business Administration, Intro to Business, Intro to Human Resources, Practices of Analystical Thinking, Business Laws and Ethics, Intro to Compensation & Benefits, Criminal Behavior and Survey to Mathematics, Tme Management skills, Public Speaking, Public Relations, Public Communications, Organizational Leadership, Organization, Cold Calling, Customer Communications, Customer Care, Receptionist Experiance, Multitasking, Multi-line phone system, Appointment Setting, Typing 50WPM, Organizing & Setting up Travel Arrangements, Office Equipment, Office Management, Interviewing, Verifying & Inputing Payroll, Quick Books,Communication Skills, Supervising, Client Relations, Scheduling W Outlook, Microsoft PowerPoint, Confidentiality of all Employee, Subcontractors, Workers Comp cases Files ect... Ordering Office Supplies, HIPAA Confidentiality Rules & Regulations, And Filing
