William Heep resumes & CV records
Resumes
Bill Heep
Position:
Outbound Dialer Manager at Harland Clarke
Location:
Greater Denver Area
Industry:
Computer Software
Work:
Harland Clarke
since Aug 2010
Outbound Dialer Manager TeleTech Government Solutions Oct 2009 - Sep 2010
Outbound Dialer Specialist and Campaign Manager Flatiron Financial Services, Inc Oct 2003 - Jul 2009
AVP Arcadia Financial / Citi Auto Jan 1997 - Oct 2003
Director of Collections and Strategy First Data (Telecheck) Jan 1994 - Jan 1997
Dialer and Collections Manager
Outbound Dialer Manager TeleTech Government Solutions Oct 2009 - Sep 2010
Outbound Dialer Specialist and Campaign Manager Flatiron Financial Services, Inc Oct 2003 - Jul 2009
AVP Arcadia Financial / Citi Auto Jan 1997 - Oct 2003
Director of Collections and Strategy First Data (Telecheck) Jan 1994 - Jan 1997
Dialer and Collections Manager
Education:
University of Northern Colorado 1989 - 1993
Bachelor's, Business Management Dale Carnegie Institute
University of Phoenix Project Management
Bachelor's, Business Management Dale Carnegie Institute
University of Phoenix Project Management
Skills:
Strategy and analysis, Dialer software, Risk and behavioral scoring, Collection queing systems, Call center management
Interests:
The family and kids, golf and softball (plus almost all sports except hunting and fishing). Enjoy learning about new technology especially within call center environments.
Honor & Awards:
Several Manager and Collector of the Month awards, Chapter President - Sigma Pi Fraternity, Treasurer - Sigma Pi Fraternity, 3.0+ GPA UNC Business School
