Erin N Whitcomb, Age 42Saint Louis, MO

St, Louis, MO

Information Technology And Services

Archlogix
Manager, Customer Success Dexyp Feb 2015 - Dec 2017
Success Manager Mortgage Returns Jul 2010 - Nov 2014
Manager of Production The Growth Partnership Aug 2009 - Jun 2010
Business Development Account Manager At&T Jul 2007 - Aug 2009
Staffing Manager Rose International May 2005 - Jul 2008
Maestrovms Project Coordinator Loannex May 2005 - Jul 2008
Manager of Strategic Initiatives

Marketing, Sales, Account Management, Training, Management, Crm, Marketing Strategy, Marketing Communications, Customer Service, Direct Marketing, Customer Retention, Leadership, Vendor Management, New Business Development, Strategic Planning, Business Development, Customer Relationship Management, Proposal Writing, Proposal Management, Proposal Support, Proposal Preparation, Proposal Production, Project Management, Project Planning, Software Project Management, Product Management, Business Strategy, Strategy, Agile Project Management, Operations Management, Data Analysis, Customer Service Management, Organizational Leadership, Coaching, Mentoring, Talent Management, Communication, Team Building, Team Leadership, Decision Making, Personal Development, Executive Leadership, Small Business Management, Design Thinking, Microsoft Excel, Microsoft Office

Lean Technology Strategy: Running Agile at Scale
Create A Go-To-Market Plan
Certified Customer Success Manager
Service Metrics For Customer Service
Customer Advocacy
Customer Retention
Bill George on Self Awareness, Authenticity, and Leadership
Leading Effectively
Managing For Results
Coaching Employees Through Difficult Situations
Salesforce For Customer Service
Salesforce Tips
Executive Presence For Women
Balanced Scorecard and Key Performance Indicators
Creating A Culture of Service
Thought Leadership (2012)
Managing High Potentials
Developing A Competitive Strategy
Leading A Customer-Centric Culture
Scrum: the Basics
Salesforce: Dashboards
Leadership Blind Spots
Disrupting Yourself
Customer Service Leadership
Leading Without Formal Authority
Creating A Membership Based Business
Innovative Customer Service Techniques
The Five-Step Creative Process
Agile Project Management Principles
Project Management Simplified
Product Innovation For Product Managers
Project Management Foundations: Requirements
Project Management Foundations: Change
Project Management Foundations: Budgets
Project Management Foundations: Teams
Project Management For Creative Projects
Project Management: Rescuing Troubled Projects