Position:
Performance Improvement Specialist at Impact Learning Systems, a Division of Miller Heiman
Industry:
Professional Training & Coaching
Work:
Impact Learning Systems, a Division of Miller Heiman
- San Francisco Bay Area since Apr 2012
Performance Improvement Specialist
Symantec
- Mt View, CA Mar 2010 - Jan 2012
Senior Manager, Employee Development
Symantec
Dec 2004 - Feb 2010
Senior Learning Consultant
Sun Microsystems
Jul 1999 - Jul 2004
Curriculum Manager
Orient Overseas Container Line
Dec 1990 - Jun 1999
Training and Development Manager
Fireman's Fund Insurance Company
1985 - 1988
Quality Manager
Education:
San Francisco State University 1982 - 1985
MBA, Marketing
University of California, Berkeley
Post Graduate Courses, OD
Skills:
Change Management, Global Program Development, Training & Development, Blended Learning, E-learning, Program Management, Organizational Effectiveness, Organizational Development, Customer Service, Customer Service Training, Performance Management, E-Learning, Performance Consulting, Performance Improvement, Organizational Learning, Instructional Design, Training Delivery, Leadership Development, Instructor-led Training, Team Building, Employee Training, Training, Coaching, Management, Leadership, Talent Management, Call Centers
Interests:
Travel, biking, snorkeling