John A Lariviere, Age 615605 Mosquero Ct NW, Albuquerque, NM 87120

Albuquerque, NM

Telecommunications

Sprint
Account Manager Tad Technical Services Corp Jun 2002 - Feb 2003
It Manager Acs Dataline May 2000 - Apr 2001
Project Manager Pc Support As Oct 1994 - May 2000
Pc Support Specialist and Project Manager Integrated Network Corporation Jan 1988 - Jul 1994
Associate Technical Lead and Quality Assurance Specialist

National American University 2014 - 2017
Bachelors, Business Administration, Information Systems Cittone Institute 1987 - 1989
Shippensburg University of Pennsylvania 1984 - 1988

Management, Customer Retention, Customer Service, Telecommunications, Call Centers, Customer Satisfaction, Technical Support, Cross Functional Team Leadership, Wireless, Account Management, Strategic Partnerships, Sales, Leadership, Mobile Devices, Process Improvement, Managed Services, Time Management, Voip, Crm, Vendor Management, Ip, Customer Experience, Training and Development, Telecommunications Engineering, Oracle Database, Microsoft Office, Microsoft Excel, Windows, Accounting, Human Resources, Budget Management, Forecasting, New Hire Orientations, Data Analysis, Data Collection, Performance Metrics, Networking, Independence, Team Leadership, Vendor Relations, Problem Solving, Electrical Troubleshooting, Pbx, Quality Control, Manufacturing Techniques, Esd Control, Iso 9000, Net Promoter Score, Team Management, Team Building

Microsoft
Mcse Certification