Lori Hoff resumes & CV records
Resumes

Sr Program Manager Hq & National Programs At At&T
Position:
Development Board Member at Rae's Hope, Tower Cares Board member at Tower Club of Dallas, Sr Program Manager HQ & National Programs at AT&T, CEO and President at Outreach Ministries
Location:
Dallas, Texas
Industry:
Nonprofit Organization Management
Work:
Rae's Hope
- Dallas/Fort Worth Area since Jan 2013
Development Board Member Tower Club of Dallas - Dallas/Fort Worth Area since Aug 2012
Tower Cares Board member AT&T - Dallas/Fort Worth Area since Jan 2012
Sr Program Manager HQ & National Programs Outreach Ministries - Nationwide since 2003
CEO and President Big Brothers Big Sisters - Dallas/Fort Worth Area Feb 2013 - 2013
Senior Board Member AT&T - Greater New York City Area Sep 2002 - Dec 2011
Client Business Manager AT&T - Greater New York City Area Aug 2000 - Dec 2002
Field Service Manager AT&T - New Jersey Jul 1997 - Sep 2002
Customer Service Specialist
Development Board Member Tower Club of Dallas - Dallas/Fort Worth Area since Aug 2012
Tower Cares Board member AT&T - Dallas/Fort Worth Area since Jan 2012
Sr Program Manager HQ & National Programs Outreach Ministries - Nationwide since 2003
CEO and President Big Brothers Big Sisters - Dallas/Fort Worth Area Feb 2013 - 2013
Senior Board Member AT&T - Greater New York City Area Sep 2002 - Dec 2011
Client Business Manager AT&T - Greater New York City Area Aug 2000 - Dec 2002
Field Service Manager AT&T - New Jersey Jul 1997 - Sep 2002
Customer Service Specialist
Education:
Cornerstone University 2006 - 2009
Master's degree, Child and Adolescent Therapy Calvary Theological Seminary 2000 - 2006
Bachelor's degree, Ministry Warren Hills 1988 - 1991
Master's degree, Child and Adolescent Therapy Calvary Theological Seminary 2000 - 2006
Bachelor's degree, Ministry Warren Hills 1988 - 1991

Lori B Hoff
Location:
14925 north 91St Ln, Peoria, AZ 85381
Industry:
Information Services
Work:
Carecentrix
May 2015 - Nov 2015
Workforce Management Analyst Jpmorgan Chase & Co. May 2011 - Aug 2013
Business Analyst and Wfm and Telephony and Aspect Administrator Apria Healthcare May 2010 - Apr 2011
Contact Center Support Analyst E4E Healthcare Business Services Jan 2009 - Aug 2009
Workforce Manager Humana 2007 - 2009
Workforce Management Front Line Leader Ice Gallery 2006 - 2007
Workforce Management Supervisor Mckesson 2004 - 2005
Senior Workforce Management Analyst Percepta ~ Creating Customer Loyalty For 15 Years! 2001 - 2004
Workforce Management Specialist
Workforce Management Analyst Jpmorgan Chase & Co. May 2011 - Aug 2013
Business Analyst and Wfm and Telephony and Aspect Administrator Apria Healthcare May 2010 - Apr 2011
Contact Center Support Analyst E4E Healthcare Business Services Jan 2009 - Aug 2009
Workforce Manager Humana 2007 - 2009
Workforce Management Front Line Leader Ice Gallery 2006 - 2007
Workforce Management Supervisor Mckesson 2004 - 2005
Senior Workforce Management Analyst Percepta ~ Creating Customer Loyalty For 15 Years! 2001 - 2004
Workforce Management Specialist
Education:
Keiser College 1999 - 2003
Keiser College 2001
Keiser College 2001
Skills:
Wfm Scheduling Guru, Robust Command Center Manager, Short Term Forecasting With Assist To Long Term Planners, Creative Scheduling To Value Employees and Still Meet Busines Objectives, Troubleshooting, Performance Management, Leadership, Project Management, Business Analysis, Forecasting, Training, Change Management, Outlook, Workforce Planning, Team Building, Capacity Planning, Contact Centers, Management, Access, Employee Benefits, Program Management, Recruiting, Insurance, Customer Retention, Call Centers
Interests:
Traveling
Showing Dogs
Car Racing
Showing Dogs
Car Racing

Lori Hoff

Lori Hoff

Lori Hoff
Location:
United States

Lori Hoff - Glendale, AZ
Work:
Chase May 2011 to 2000
Business Analyst/Workforce Management and Telephony Apria Healthcare - Phoenix, AZ May 2010 to Apr 2011
Workforce Management Contact Center Support e4e Business Solutions - Phoenix, AZ 2009 to 2009
Workforce Manager Humana - Tempe, AZ 2007 to 2009
Frontline Leader ICE - Phoenix, AZ 2006 to 2007
Supervisor, Call Center Operations and Scheduling McKesson - Scottsdale, AZ 2004 to 2005
Senior Workforce Analyst Percepta - Melbourne, FL 2001 to 2004
Work Force Planning Specialist and Computer Network Specialist Keiser College - Melbourne, FL 2000 to 2001
Student Pediatric Services of America - W Melbourne, FL 1992 to 2000
Patient Care Coordinator
Business Analyst/Workforce Management and Telephony Apria Healthcare - Phoenix, AZ May 2010 to Apr 2011
Workforce Management Contact Center Support e4e Business Solutions - Phoenix, AZ 2009 to 2009
Workforce Manager Humana - Tempe, AZ 2007 to 2009
Frontline Leader ICE - Phoenix, AZ 2006 to 2007
Supervisor, Call Center Operations and Scheduling McKesson - Scottsdale, AZ 2004 to 2005
Senior Workforce Analyst Percepta - Melbourne, FL 2001 to 2004
Work Force Planning Specialist and Computer Network Specialist Keiser College - Melbourne, FL 2000 to 2001
Student Pediatric Services of America - W Melbourne, FL 1992 to 2000
Patient Care Coordinator
Education:
Keiser College 2000 to 2001
Design Workshops
Design Workshops